Terms of Use
AGREEMENT BETWEEN USER AND AIRPORT LUGGAGE SHIPPING
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TERMS AND USE CONDITIONS FOR AIRPORT LUGGAGE SHIPPING ®, Inc. (hereinafter “AIRPORT LUGGAGE SHIPPING®“) and the AirportLuggageShipping.com web site.
TERMS OF SERVICE: You agree to and acknowledge the following with respect to any services ordered by you or on your behalf from AIRPORT LUGGAGE SHIPPING®.
AGREEMENT BETWEEN USER AND AIRPORT LUGGAGE SHIPPING: The AIRPORT LUGGAGE SHIPPING Web Site is comprised of various Web pages operated by AIRPORT LUGGAGE SHIPPING®. The AIRPORT LUGGAGE SHIPPING Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the AIRPORT LUGGAGE SHIPPING® Web Site constitutes your agreement to all such terms, conditions and notices. This document contains important information regarding the terms and conditions under which AIRPORT LUGGAGE SHIPPING® offers access to our services. Read this document carefully and please note that the information contained herein is subject to change. The content of this website is provided “as is”. AIRPORT LUGGAGE SHIPPING ® disclaims any and all warranties, expressed and implied, including without limitation, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Use of the content on this site is at the user’s sole risk. AIRPORT LUGGAGE SHIPPING ® will in no event be liable to any person or entity for any direct, indirect, consequential, incidental or other damages under any theory of law for any errors in the content on this site, or for the use of any content, including, without limitation, damages for lost profits, business, data or damage to any computer systems, even if you have advised AIRPORT LUGGAGE SHIPPING ® of the possibility of such damages.
NO UNLAWFUL OR PROHIBITED USE: As a condition of your use of the AIRPORT LUGGAGE SHIPPING® Web Site, you warrant to AIRPORT LUGGAGE SHIPPING® that you will not use the AIRPORT LUGGAGE SHIPPING® Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the AIRPORT LUGGAGE SHIPPING® Web Site in any manner which could damage, disable, overburden, or impair the AIRPORT LUGGAGE SHIPPING® Web Site or interfere with any other party’s use and enjoyment of the AIRPORT LUGGAGE SHIPPING® Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the AIRPORT LUGGAGE SHIPPING® Web Site.
RECITAL: User desires to utilize the services of AIRPORT LUGGAGE SHIPPING ® and AIRPORT LUGGAGE SHIPPING® desires to provide such services pursuant to the terms and conditions of this user agreement and the operating rules or policies that are published by AIRPORT LUGGAGE SHIPPING ®.
RATES: Rates generated on the AIRPORT LUGGAGE SHIPPING® website, www.airportluggageshipping.com, or by a AIRPORT LUGGAGE SHIPPING® representative are based upon the information provided at the time of inquiry. Final rates will be based upon actual weights and dimensions verified during the shipment process. Billing weight is generated by the greater of the actual weight OR dimensional weight of each piece (hereinafter “Item”). The dimensional weight of an item can be calculated by multiplying L x W x H, in inches, and dividing by 139. Dimensions are calculated from the widest point of each side. Final charges may differ from quoted prices due to actual weights and dimensions. All services are not available in all areas. Rates are subject to change without notice.
OPERATING RULES: 1. No restricted commodities are permitted in your shipment. This includes, but is not limited to: o Alcoholic beverages, medicinal or toilet articles including aerosols such as hair sprays, perfumes, colognes, and medicines containing alcohol. o Consumer electronic devices containing lithium or lithium ion cells or batteries (e.g., calculators, cell phones, laptop computers, etc.) o Perishables, including food, foodstuffs, and beverages requiring refrigeration or other environmental controls, plants, pharmaceuticals. Tobacco, cigarettes, tobacco products. o A complete list of all restricted items here. Notwithstanding any other provision of the AIRPORT LUGGAGE SHIPPING® Rules Tariff, we are not liable for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to indemnify AIRPORT LUGGAGE SHIPPING® for any and all costs, fees and expenses AIRPORT LUGGAGE SHIPPING® incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment. 2. Some amount of normal wear should be expected when luggage is transported. Because of the automated systems used by transportation companies, luggage may be scratched or nicked during handling. Plastic packing is provided to help reduce this possibility. IN NO EVENT SHALL AIRPORT LUGGAGE SHIPPING® BE LIABLE FOR SUCH NORMAL WEAR AND TEAR TO LUGGAGE. 3. AIRPORT LUGGAGE SHIPPING®, like most major airlines and transportation companies, does not accept liability for the following types of damage to luggage: Broken wheels or feet, lost pull straps, damage resulting from over packed luggage, damage to oversized bags, or damage to luggage handles. AIRPORT LUGGAGE SHIPPING ®does not assume liability if items of a fragile or perishable nature are damaged during transport, or for manufacturer’s defects in luggage. Additionally, AIRPORT LUGGAGE SHIPPING ® will not assume liability for any items unsuitably packed or unsuitable for transportation, with or without our knowledge. 4. You are responsible for packaging items securely. Shipping breakable items is not recommended, and doing so is at your own risk of damage. 5. For security and legal reasons, items are subject to search, and illegal or potentially unsafe property and prohibited commodities are subject to seizure. To facilitate this, your luggage may not be locked. If you do lock your bag, it will cause a delay to your shipment. Further, the lock will need to be removed, which may cause damage to your bag(s) for which AIRPORT LUGGAGE SHIPPING® will not be liable. Further: o A name tag is required on all suitcases. o Prepare your bags as if you were taking them to the airport with you, for example, no loose items, fishing rods in their appropriate containers, surfboards need to be in a surfboard bag, roller blades cannot be loose, etc. o If you are not sure about how to pack it please do not hesitate to contact us toll free at 888.629.2854 or email us at info@airportluggageshipping.com o No hazardous materials may be transported with AIRPORT LUGGAGE SHIPPING®. o Weapons, liquor, or any illegal substances may not be transported with AIRPORT LUGGAGE SHIPPING ®. 6. AIRPORT LUGGAGE SHIPPING ® cannot provide for and in no manner will be liable for the loss of or physical damage to certain packages, including but not limited to, jewelry, electronic equipment, personal keepsakes, antiques, art, fragile items (including glass), unique or one-of-a-kind items or items of unusual value (including, but not limited to, precious metals, or currency). Such items are shipped expressly at your own exclusive risk.
PASSWORD RESTRICTED AREAS OF THIS SITE: You may need a password to login to this Site and to use certain functions and areas within this Site. You are responsible for maintaining the confidentiality of your password and account, and agree to notify airportluggageshipping.com if your password is lost, stolen, or disclosed to an unauthorized third party, or otherwise may have been compromised. You are responsible for all activities that occur under your account. You agree to immediately notify airportluggageshipping.com of any unauthorized use of your account or any other breach of security in relation to this Site known to you.
DESCRIPTION OF SERVICES: Pursuant to the terms and conditions set forth in this user agreement, AIRPORT LUGGAGE SHIPPING ® will facilitate baggage shipping services throughout the continental United States, Alaska, Hawaii and some international destinations. AIRPORT LUGGAGE SHIPPING ® reserves the irrevocable right to refuse any shipment which it deems at its sole discretion, to be undeliverable, unfit for shipment, could be easily damaged, and/or may contain possible dangerous, regulated or illegal items. AIRPORT LUGGAGE SHIPPING ® agrees to manage, within its’ limitations, all necessary logistics, tracking and customer service functions for any accepted orders, providing that our client provides timely and accurate information when available, concerning the item(s) shipped via the logistics companies contracted through AIRPORT LUGGAGE SHIPPING ®. User agrees that AIRPORT LUGGAGE SHIPPING ® may modify, suspend or discontinue any aspect of the services at any time without notice to the user, in which case AIRPORT LUGGAGE SHIPPING ® shall not be liable to user or any third party. The services are all delivered to user subject to all terms and conditions imposed by contracted carriers, including but not limited to, all terms and conditions contained on such companies’ websites, any transportation agreements, applicable tariffs or other rules or procedures of the contracted carriers.
INTERNATIONAL SHIPMENTS: If an Item is delayed in customs, AIRPORT LUGGAGE SHIPPING ® will make every possible effort to correct the problem, yet customs delays are out of the realm of AIRPORT LUGGAGE SHIPPING ® authority. Notwithstanding anything to the contrary set forth herein AIRPORT LUGGAGE SHIPPING ® will not be liable for delays that occur due to customs inspections for international shipments. At the time of shipping, a AIRPORT LUGGAGE SHIPPING ® representative will make all reasonable preventative measures possible to reduce the complexity of the customs inspection process. To ensure an expedited customs clearance process and to minimize duties, taxes or other fees imposed by customs or similar authorities, customer is responsible for supplying AIRPORT LUGGAGE SHIPPING ® with the complete contents of each Item in the shipment. To minimize the possibility of clearance delays, all documents and images provided to AIRPORT LUGGAGE SHIPPING ® must be clear and legible. Any duties, taxes or other fees incurred during the customs inspection process will be passed on to the customer. Fees may be charged to customer’s credit card at the time transport charges are captured, after transport charges have been captured, in a separate transaction, or may be billed directly from third party customs brokerage or shipping company. Items delayed during international customs clearance are not covered under the AIRPORT LUGGAGE SHIPPING ® on time guarantee. You acknowledge that any goods shipped by AIRPORT LUGGAGE SHIPPING ® are subject to confiscation by United States and foreign customs officials and other similar agencies. Disallowed items vary from country to country, please contact AIRPORT LUGGAGE SHIPPING ® if you have a question about forwarding a specific item to a specific country.
LEGAL COMPLIANCE: User shall comply with all applicable laws, statues, ordinances and regulations regarding user’s use of AIRPORT LUGGAGE SHIPPING’s® services. LIMITATION OF LIABILITY AIRPORT LUGGAGE SHIPPING’S ® LIABILITY IN CONNECTION WITH YOUR SHIPMENT IS LIMITED TO THE LESSER OF YOUR ACTUAL DAMAGES OR $1000, UNLESS YOU DECLARE A HIGHER VALUE PRIOR TO YOUR SHIPMENT, PAY AN ADDITIONAL CHARGE, AND DOCUMENT YOUR ACTUAL LOSS IN A TIMELY MANNER. YOU MAY PAY AN ADDITIONAL CHARGE FOR EACH ADDITIONAL $1000 OF DECLARED VALUE. THE DECLARED VALUE DOES NOT CONSTITUTE, NOR DO WE PROVIDE, CARGO LIABILITY INSURANCE. IN THE ABSENCE OF THE CUSTOMER DECLARING A VALUE ABOVE AND BEYOND $1000 IN ADVANCE OF THE SHIPMENT AND MAKING THE CORRESPONDING PAYMENT, AIRPORT LUGGAGE SHIPPING® RETAINS NO LIABILITY FOR ANY LOSS IN EXCESS OF ITS MAXIMUM LIABILITY OF $1000. IN ALL EVENTS, AIRPORT LUGGAGE SHIPPING’S ® MAXIMUM LIABILITY IN CONNECTION WITH THIS SHIPMENT IS LIMITED TO THE LESSER OF ACTUAL DAMAGE OR $1000, UNLESS YOU DECLARE A HIGHER SHIPMENT VALUE IN ADVANCE OF YOUR SHIPMENT, PAY AN ADDITIONAL CHARGE, AND DOCUMENT YOUR ACTUAL LOSS IN A TIMELY MANNER. IN NO EVENT SHALL AIRPORT LUGGAGE SHIPPING® BE LIABLE TO USER FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH OUR SITE, OUR SERVICES OR THIS USER AGREEMENT, REGARDLESS OF THE ACTIVE OR PASSIVE NEGLIGENCE OR SOLE, JOINT, CONCURRENT, OR COMPARATIVE NEGLIGENCE OF AIRPORT LUGGAGE SHIPPING ®. USER EXPRESSLY ACKNOWLEDGES THAT AIRPORT LUGGAGE SHIPPING ® IS NOT LIABLE FOR (A) ANY CARRIER’S FAILURE TO MAKE TIMELY DELIVERY ON A SPECIFIED DELIVERY DATE, (B) ANY DELAYS IN PARCELS OR DELIVERIES BY AIRPORT LUGGAGE SHIPPING ® OR ITS CARRIERS, OR (C) AIRPORT LUGGAGE SHIPPING’s ® DELETION OR FAILURE TO STORE SHIPPING REQUESTS OR SHIPPING RECORDS. AIRPORT LUGGAGE SHIPPING ® WILL NOT BE LIABLE FOR LOSS, DAMAGE OR DELAY CAUSED BY EVENTS BEYOND OUR CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, WAR OR CIVIL UNREST, OR ACTS OF GOVERNMENT. Additional value may be placed on the shipment at the sole discretion of the customer, at a rate of $19.95 per $1,000 in additional value. Additional value must be declared prior to the shipment retrieval date. EVEN WITH ADDITIONAL VALUE DECLARED, AIRPORT LUGGAGE SHIPPING ® IS ONLY LIABLE FOR LOSS OF OR PHYSICAL DAMAGE TO PACKAGE(S) AT ACTUAL CASH VALUE AND NOT REPLACEMENT COST. FURTHER, AIRPORT LUGGAGE SHIPPING’S ® LIABILITY IS NOT APPLICABLE TO ADDITIONAL COSTS INCURRED BY THE CUSTOMER IF A SHIPMENT IS LATE, OR ANY OTHER COSTS OUTSIDE OF THE ACTUAL CASH VALUE OF A LOST OR DAMAGED PACKAGE(S). IN NO EVENT SHALL AIRPORT LUGGAGE SHIPPING ® BE LIABLE FOR ANY CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOST OPPORTUNITY COSTS. LATE SHIPMENTS All full price shipments are covered by our on time guarantee. If we have not attempted to deliver your shipment on or before your scheduled delivery date, your shipment is done at no charge. Shipments that are undeliverable for any reason, including but not limited to recipient not being available to sign for the delivery, shipment being rejected at destination or incorrect address are not covered by our on time guarantee. Additionally, shipments delayed by an act of God (e.g weather, natural disaster, etc.), mechanical failures, shipments containing prohibited items, government unrest, or a customs delay beyond our control are also not eligible for our money back guarantee. To request credit for a late shipment, contact customer service at info@airportluggageshipping.com or +888-629-2854. Notwithstanding anything to the contrary set forth herein, AIRPORT LUGGAGE SHIPPING will also provide reimbursement of expenses incurred as a direct result of the delay of up to US $500.00 per item. Reimbursements of expenses are not to exceed a total of $500.00 per delayed item, and any expenditure must be approved in advance by AIRPORT LUGGAGE SHIPPING. Receipts must be submitted to AIRPORT LUGGAGE SHIPPING for reimbursement.
CLAIMS: Claims may be filed after a bag is officially declared lost, which is defined as not having been delivered within ten (10) business days of the delivery date. Customer must document any loss in a timely manner and must make all claims in writing within 10 business days after such loss. All claims must be made in writing and within the time limits set forth above. Failure to provide us with notice in the manner and within the time limits set forth above will result in denial of your claim, and we will have no liability or obligation to pay your claim. The filing of a lawsuit does not constitute compliance with these notice provisions. Written documentation supporting the amount of your claim must be delivered to us within thirty (30) business days after we receive your notice of a claim. Such documentation may include original purchase invoices, estimates, invoices for repair, expense statements, appraisals, pictures, or other records. These documents must be verifiable to our satisfaction. We are not obligated to act on any claim until all transportation charges have been paid. The claim amount may not be deducted from these charges or from any outstanding balance from these charges or from any outstanding balance owed to us. AIRPORT LUGGAGE SHIPPING ® and its delivery partners reserve the right to inspect a damaged item on the recipient’s premises as well as the right to retrieve the damaged package for inspection. The terms and conditions applicable to the original delivery (including any declared value) will govern the disposition of all claims in connection with the delivery, including any claim relative to the retrieval, inspection or return of the package. When an item is picked up for inspection, a receipt for the damaged item will be provided if requested by the recipient. Al l of the original delivery cartons, labels, packing and contents must be made available for our inspection and retained until the claim is concluded. Except in the case of concealed damage, receipt of the delivery by the recipient without written notice of damage on the air bill is prima facie evidence that the item was delivered in good condition. Only one claim can be filed in connection with a delivery. Acceptance of payment of a claim shall extinguish any further right to recover in connection with that delivery.
AIRPORT LUGGAGE SHIPPING ® cannot provide for and in no manner, will be liable for the loss of or physical damage to certain packages, including but not limited to, jewelry, electronic equipment, personal keepsakes, antiques, art, fragile items (including glass), unique or one-of-a-kind items or items of unusual value (including, but not limited to, precious metals, or currency). Such items are shipped expressly at your own exclusive risk. Finally, liability is for the entire shipment, not per bag, unless otherwise stated by the customer. For example, if a customer declares an additional value of $3,000, bringing the total value for the shipment to $4,000, this amount applies to the entire luggage shipment in aggregate. This is the case unless the customer specifically indicates otherwise. For example, a customer may state bag A has a specific value of $3,000, the bag B is valued at $1000, and so on. In this case, the direction of the customer will apply provided such direction is given prior to the shipment at the time additional value is placed. In the absence of such a declaration, total valuation is divided equally among each piece in the shipment for claim purposes.
WEB SITE: The information, products and services contained or referred to on this web site may change or be updated without notice. There are links on this site which allow you to visit the sites of other companies. Neither these sites nor the companies to whom they belong are controlled by AIRPORT LUGGAGE SHIPPING ®. AIRPORT LUGGAGE SHIPPING ® makes no representations concerning the information provided in these sites nor the quality or acceptability of the products or services offered by the companies referenced in these sites. AIRPORT LUGGAGE SHIPPING ® has not tested and makes no representations regarding the correctness, performance or quality of any software found at these sites. You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it. AIRPORT LUGGAGE SHIPPING ® does not accept ideas, concepts, or techniques for new services or products through its web site. If such information is received, it will not be considered confidential and AIRPORT LUGGAGE SHIPPING ® will be deemed free to use, communicate and exploit such information in any manner it chooses. Your use of this site and AIRPORT LUGGAGE SHIPPING ’s ® services constitutes your agreement to the terms of use stated above. This agreement and any claims or disputes hereunder or arising out of services provided by AIRPORT LUGGAGE SHIPPING ® shall be interpreted under the laws of the State of New York without regard to principles of Choice of Law. PROMO CODES AIRPORT LUGGAGE SHIPPING® may create promo codes that may be redeemed for discounts on bookings, subject to any additional terms we may establish on a particular promo code. If you are using a promo code, such as our “888M6292K” code, unless otherwise specified, eligible bookings must have a total charge of at least USD $100. Promo codes may be available in a limited quantity and we reserve the right to “retire” a promo code at any time, meaning you might find an old promo code out there that is no longer valid. Expiration dates of promo codes cannot be changed or extended. Promo codes can only be applied to future bookings and cannot be applied towards prior bookings. Promo codes are valid for a single use per AIRPORT LUGGAGE SHIPPING® user and are not transferable to another user or redeemable for cash. Codes may not be combined with another coupon or discount code. AIRPORT LUGGAGE SHIPPING® reserves the right to any remedy, including denial of the discount or cancellation of your account or reservations, if fraud, tampering, or violations of these Terms are found to occur. Additional restrictions may apply.
1. AIRPORT LUGGAGE SHIPPING® GIFT CARDS The following provisions govern the offering of Gift Cards (as defined below) by AIRPORT LUGGAGE SHIPPING® and are an integral part of the AIRPORT LUGGAGE SHIPPING® Terms and Conditions.
1.1 AIRPORT LUGGAGE SHIPPING® TERMS. Purchasing or redeeming Gift Cards constitutes acceptance of the AIRPORT LUGGAGE SHIPPING® Terms and Conditions.
1.2 REDEEMING GIFT CARDS. Gift Cards may not be redeemed towards previous purchases. The amount of the Gift Card will be used against the total order placed. If the purchase exceeds the Gift Card amount, the balance must be paid with a credit card or any other payment method accepted by AIRPORT LUGGAGE SHIPPING®. Only one gift card may be used with each order (an ‘order’ is defined as a one way shipment identified with a unique AIRPORT LUGGAGE SHIPPING® job id code)
1.3 RESTRICTIONS. Multiple Gift Cards cannot be combined into a combined balance on one or more new Gift Cards and Gift Cards cannot be reloaded or recharged, or redeemed together with a coupon or other Gift Cards for the same order (one gift card per order). Except as expressly allowed by AIRPORT LUGGAGE SHIPPING®, Gift Cards may not be transferred for value or resold. Except to the extent required by applicable law, Gift Cards cannot be redeemed for cash or checks and Gift Card balances cannot be transferred to credit card accounts or accounts of other means of payment. If applicable law requires AIRPORT LUGGAGE SHIPPING® to redeem Gift Cards for cash, check, or other means of payment, AIRPORT LUGGAGE SHIPPING® reserves the right to select any of the foregoing at its discretion. Gift Cards can only be redeemed for purchases in the currency that matches the personal currency preferences set for the respective Account. AIRPORT LUGGAGE SHIPPING® reserves the right to reject the redemption of Gift Cards and request alternative forms of payment, terminate the respective Account, and take legal actions, if AIRPORT LUGGAGE SHIPPING® reasonably believes that Gift Cards are abused or used or obtained fraudulently.
1.4 RISK OF LOSS. AIRPORT LUGGAGE SHIPPING® has no obligation to replace lost or stolen Gift Cards
1.5 NO EXPIRATION DATE OR FEES. Gift Cards have no expiration date and AIRPORT LUGGAGE SHIPPING® charges no fee in connection with the purchase (except for the selected purchase price of the Gift Card) or redemption of Gift Cards.
1.6 LIMITATION OF LIABILITY. GIFT CARDS ARE PROVIDED BY AIRPORT LUGGAGE SHIPPING® OF ANY WARRANTY, EXPRESS OR IMPLIED. AIRPORT LUGGAGE SHIPPING® IS NOT RESPONSIBLE FOR THE QUALITY, LEGALITY, OR ANY OTHER ASPECT OF THE ITEMS PURCHASED WITH THE GIFT CARD. PROPRIETARY RIGHTS IN WEB SITE, API/ASP AND CONTENT. User acknowledges that AIRPORT LUGGAGE SHIPPING ® web site(s) (as well as any co-branded sites or other web sites affiliated with AIRPORT LUGGAGE SHIPPING ® including but not limited to text, software, music, sound photographs, video, graphics or other material contained in either sponsor advertisements or commercially produced information presented to User by AIRPORT LUGGAGE SHIPPING® or AIRPORT LUGGAGE SHIPPING ’s® Advertisers (collectively “Content”), is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws; therefore, User is only permitted to use the web site, and Content as expressly authorized by AIRPORT LUGGAGE SHIPPING®, or the Advertiser. User may not copy, reproduce, distribute or create derivative works from the web site, or Content without expressly being authorized to do so by AIRPORT LUGGAGE SHIPPING®.
COPYRIGHT AND TRADEMARK NOTICES: All contents of the AIRPORT LUGGAGE SHIPPING® Web Site are: Copyright 2017 by AIRPORT LUGGAGE SHIPPING® and/or its suppliers. All rights reserved.
TRADEMARKS: The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.
NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT: Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.